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costs ... Management "?

We
premiere here in a day filled with astonishment and indignation lately and something that increasingly is spreading across the multitude of sites you can access to every kind of electronic money transaction through . Let's keep

background:
One day you're in your job and you happen to want to buy a pair of tickets for you and your wonderful girlfriend and take her to a show, then think about going to the box office and buy them there but you the question arises that if you do it the traditional way, that means that there should be a building for which they pay rent, a number of people perform maintenance of the (lighting, repairs, cleaning ...) and at least one person attending the box office (until it becomes fashionable blockbuster robots will have to continue having a person there), this person must also entering the system, get your information, assign you a few locations (most times without being very clear if you are the best kind because the seller decides at its sole discretion and after a lengthy deliberation period of about 5 milliseconds) ... in short, a whole welter of associated costs which will no doubt apply the most basic logic, more expensive the price of these precious tickets. For

Moreover, if you use the latest technology that science has put at your disposal (this PIII with 256MB of RAM with a 64K ISDN you have as a job in the company while still in 2011), you can buy in a more quick entries, choosing the locations yourself and preventing the vendor needs a range of infrastructure and personnel to do so, making that saves many expenditures and only need their online server with software that bought 10 years ago and works just like then (just because it is just as bad, slow and is just as tedious to use that time because it has never been more maintenance to update the virus) without requiring of software that blew up himself and do nothing until you put all the data you need and choose the desired sites.
Determined, I opt for online shopping, which is more comfortable for them, for me, faster and cheaper insurance.

When you finish entering all the data after you have deleted form 3 times because you forgot to put the birth date of your favorite fish, the color of the bottom sheet of your grandmother and the power of the bulb Salon neighbor next door, you choose the sites from the 5 that are free (how can it be possible that if the sale starts at 10 and I go at 10:01 and tickets are available 35675, only 5 are left free? ) and see how the price is the same as putting the sign hanging from the box office the evening before the announcement date of the show. Well, I have not saved anything, you think, although I have made them all work and have spared many costs, but to your surprise, the best is yet to come ... Have I hit a dog or a doll Shoshone pilot? Maybe I will make a megadescuento of 0.005% on my next purchase over 500 €? Will I get maybe a calendar last year that they can not sell? no, much better, each entry costs 50 €, so the total of my purchase is 100 €, but oh, surprise, I have corresponded a charge 47'82 € per ticket for the concept of "management costs".

I mean, are telling me that if I had gone to the box office for the same money could have gone 2 times to the show? Yes, I'm afraid so, but it is too late to cancel the purchase and risk that when it comes to box office has left the Miss seller a boring coffee because it has no customers and avid online shoppers have been the last 5 entries remaining, so I resigned buy my 2 tickets to pay double the price my work to the company selling the tickets.

After thinking a moment, decided to send an email to the contact box hidden in a meeting sea \u200b\u200bof \u200b\u200bpages after more than 10 minutes looking at your website inaccessible horrible to read without much hope of any response:

I proceed to buy 2 tickets to a show through its website, but when she made I have seen the purchase charge 47'82 € processing fee for something that makes a computer system without anyone having to intervene at all. Can you explain what these 47'82 € of course management costs to seek to charge me not to feel cheated and robbed? Thanks.

To my surprise, half an hour ago I get reply (it is seen that as the system does it all alone and do not have any work, so unless they hurry to answer the emails), I stated:

Dear Customer:

The difference stems from the commission costs charged for the advance sale and be guaranteed a seat.
Sincerely,
Customer Service.

words, touch assume that if the purchase was made in box office, most likely you'll take a seat on the floor in the best, pudiéndote play at the time of allocation of sites that you feel in a fire extinguisher or worse, in an ashtray with cigarette smell therefore in the backside because you do not guarantee that you touch a chair (chair on the other hand I hope to take a home, because by 47'82 € by letting a seat, there is another that you give away the chair where you take a seat as a souvenir)

I just wonder if it will be possible to go to box office with a folding chair under the arm and request a pair of tickets to my favorite show the next time it goes without stating that afternoon his 5 milliseconds to assign seats, which I put myself where you see a hole.